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Netiquette, derived from the amalgamation of “network” and “etiquette,” is paramount in digital communication. The Oxford Learner’s Dictionary (n.d.) defines netiquette as the rules of correct or polite behavior among people using the internet. Adhering to netiquette principles facilitates smoother and more meaningful exchanges among internet users. Rooted in fostering a healthy virtual environment, netiquette establishes the framework for respectful online interaction (Oxford Learner’s Dictionaries, n.d.).

The Influence of Good Netiquette

Research by Ramon Bartl underscores the tangible benefits of good netiquette. Bartl’s thesis reveals that practicing good netiquette leads to better understanding, job satisfaction, and reduced conflict (Bartl, 2006, p. 3). This means that by simply being respectful and considerate in our online interactions, we can enhance our understanding of others, enjoy our work more, and avoid unnecessary conflicts. These are practical benefits that can significantly improve our online experience.

Agreeing with Bartl’s research, Blunden & Brodsky (2024) highlight the impact of good netiquette on job satisfaction. Employees who demonstrate respectful and courteous behavior in digital communication channels tend to experience greater satisfaction with their work environment. This correlation underscores the importance of cultivating a positive online culture within professional contexts, where effective communication is essential for productivity and collaboration. It can help mitigate the lack of clarity or confidence that individuals may experience when engaging with others in digital environments. Clear and respectful communication fosters a sense of trust and reliability among individuals, reducing ambiguity and promoting confidence in digital exchanges. 

Addressing Bad Netiquette

Conversely, poor netiquette can lead to misunderstandings and conflicts, disrupting the harmonious flow of communication. Reflecting on personal experiences, reactions to criticisms of one’s netiquette often evoke defensiveness (Bartl, 2006, p. 7-8). Not following netiquette can result in negative consequences such as damaged relationships, reputations, and even legal repercussions in some cases (Straub, 2023). Additionally, poor netiquette can hinder the fluency of conversations and prevent the establishment of rapport between parties, preventing more intimate levels of exchange (Straub, 2023). However, acknowledging feedback and committing to rectifying lapses in netiquette demonstrate a willingness to prioritize the well-being of others. Expressing genuine remorse and pledging to uphold improved netiquette standards fosters reconciliation and preserves positive online relationships.

Personal Growth Through Feedback

Feedback received and provided catalyzes continuous improvement in online conduct and academic endeavors. Acknowledging the value of constructive criticism, individuals cultivate a mindset conducive to learning and development. Notable feedback serves as guideposts for refining future interactions and assignments, reinforcing the importance of meticulous attention to instructions and thoughtful engagement with peers. Adherence to netiquette principles is indispensable for navigating the digital landscape and fostering a culture of respect, understanding, and collaboration. Feedback should focus on improving the skills needed to construct end products more than on the end products themselves. Hence, individuals contribute to an environment conducive to meaningful discourse and personal growth by prioritizing courteous and considerate online conduct. Embracing feedback as a catalyst for improvement underscores a commitment to excellence in online interactions and academic pursuits. 

Accordingly, maintaining netiquette norms and guaranteeing the accuracy and dependability of stories via strict moral guidelines and unbiased reporting techniques are two things that inverstigative journalism prioritizes above all else. Journalists place a high value on being courteous and ethical in internet encounters, promoting professionalism and productive discourse. To convey different points of view without distortion, they minimize prejudice by upholding the values of impartiality and fairness, looking for other opinions, and gathering supporting data. Strict fact-checking and verification procedures confirm information and protect against false information, which raises the reporting’s trustworthiness. To preserve ethical norms and public confidence, we disclose conflicts of interest and communicate honestly with readers. Transparency and accountability are given first priority. 

References:

Bartl, R. (2016, September). Impact of Netiquette on Email Communication. Hochschule Kempten University of Applied Sciences. https://www.researchgate.net/publication/310674193_Impact_of_Netiquette_on_Email_Communication

Blunden, H., & Brodsky, A. (2024). A Review of Virtual Impression Management Behaviors and Outcomes. Journal of Management, 0(0). https://doi.org/10.1177/01492063231225160

Ertmer, P. A., Richardson, J. C., Belland, B., Camin, D., Connolly, P., Coulthard, G., Lei, K., & Mong, C. (2007). Using peer feedback to enhance the quality of student online postings: An exploratory study. Journal of Computer-Mediated Communication12(2), 412–433. https://doi.org/10.1111/j.1083-6101.2007.00331.x 

Oxford Learner Dictionary. (n.d.). Netiquette. In oxfordlearnersdictionaries.com.  https://www.oxfordlearnersdictionaries.com/definition/english/netiquette

Straub, E. O. (2023, December 11). Handling conflict in an online environment (good vs bad). M Online Teaching. https://onlineteaching.umich.edu/articles/handling-conflict-in-an-online-environment-good-vs-bad/ 

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